Handover & Familiarisation
An essential part of the Midshires total care package is to ensure that all recipients receive a comprehensive product familiarisation and demonstration service at the point of delivery.
Our own vehicles transport all Midshires equipment anywhere in the UK. Wherever possible deliveries are made at pre arranged times agreed with the recipient. All deliveries and handovers are made by our own trained staff and all products are fully insured during transport and delivery.
At the point of handover a member of the experienced Midshires team will provide a comprehensive verbal and practical demonstration of the equipment, including all features and functions. Any mechanical adjustments required to provide correct seating; comfort and ease of use for the recipient are carried out on completion of the handover.
All trials and demonstrations are completely open for carers, medical professional, family members, friends and benefactor representatives to attend. In certain situations, where there are complex needs, a joint handover in conjunction with other professionals may be necessary.
At Midshires our objectives are to strive for complete recipient and client satisfaction at all times.